Remove pop-up ads from Microsoft Edge browser (Guide)

If you are seeing random pop-up ads or redirects within Microsoft Edge browser, then your computer may be infected with an adware or a potentially unwanted program.
Microsoft Edge virus

Microsoft Edge Tech Support pop-up ads

Microsoft Edge pop-up virus

These pop-up ads are usually caused by an ad-supported program, which is distributed through various monetization platforms during installation. The malicious program is typically added when you install another free software (video recording/streaming, download-managers or PDF creators) that had bundled into their installation this adware program.
When an adware program is installed on your computer, users will see different pop-up ads when using Microsoft Edge browser.

Other common symptoms include:

  • Advertising banners are injected with the web pages that you are visiting.
  • Random web page text is turned into hyperlinks.
  • Browser popups appear which recommend fake updates or other software.
  • Other unwanted adware programs might get installed without the user’s knowledge.

Other than displaying advertisements and collecting data, Microsoft Edge adware doesn’t generally make its presence known. Usually, there will be no signs of the program in your computer’s system tray – and no indication in your program menu that files have been installed on your machine.

Adware can slow down your PC. It can also slow down your Internet connection by downloading advertisements. Sometimes programming flaws in the adware can make your computer unstable. Advertising pop-ups can also distract you and waste your time if they have to be closed before you can continue using your PC.

If your computer is infected with adware or any other type of malicious software, you can follow the below guide to easily clean up your computer.

How to remove pop-up ads and other malware from Microsoft Edge

This page is a comprehensive guide, which will remove “Microsoft Edge” virus from your computer and any other adware program that may have been installed during the setup process.
Please perform all the steps in the correct order. If you have any questions or doubt at any point,STOP and ask for our assistance.

STEP 1: Remove adware from Microsoft Edge with AdwCleaner
STEP 2: Remove browser hijackers from Windows with Junkware Removal Tool
STEP 3: Remove pop-up ads from Microsoft Edge Malwarebytes Anti-Malware
STEP 4: Remove trojans and other malware from Microsoft Edge with HitmanPro
(Optional) STEP 5: Double-check for Microsoft Edge malware with Zemana AntiMalware

If you are using an Apple Mac OS X operating system, please follow this Remove virus from Apple Mac OS X (Pop-up Ads and Adware) guide to remove Microsoft Edge pop-up ads

STEP 1: Remove adware from Microsoft Edge with AdwCleaner

The AdwCleaner utility will scan your computer and web browser for malicious files, browser extensions and registry keys, that may have been installed on your computer without your knowledge.

  1. You can download AdwCleaner from the below link.
    ADWCLEANER DOWNLOAD LINK (This link will open a new web page from where you can download “AdwCleaner”)
  2. Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
    Start AdwCleaner
    If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
  3. When the AdwCleaner program will open, click on the “Scan” button as shown below.
    AdwCleaner Scan button
    AdwCleaner will now start to search for adware that may be installed on your computer.
  4. To remove the adware that were detected in the previous step, please click on the “Clean” button.
    Remove Microsoft Edge with AdwCleaner
  5. AdwCleaner will prompt you to save any open files or documents, as the program will need to reboot the computer. Please do so and then click on the OK button.
    AdwCleaner removing adware

STEP 2: Remove browser hijackers from Windows with Junkware Removal Tool

Junkware Removal Tool is a powerful utility, which will remove browser extensions from Microsoft Edge, Firefox or Google Chrome, and also check your computer other malicious software.

  1. You can download the Junkware Removal Tool utility from the below link:
    JUNKWARE REMOVAL TOOL DOWNLOAD LINK (This link will automatically download the Junkware Removal Tool utility on your computer)
  2. Once Junkware Removal Tool has finished downloading, please double-click on the JRT.exeicon as seen below.
    Start Junkware Removal Tool scanner
    If Windows prompts you as to whether or not you wish to run Junkware Removal Tool, please allow it to run.
  3. Junkware Removal Tool will now start, and at the Command Prompt, you’ll need to press any key to perform a scan for the browser hijackers.
    Junkware Removal Tool scanning for browser hijackers
    Please be patient as this can take a while to complete (up to 10 minutes) depending on your system’s specifications.
  4. When the scan Junkware Removal Tool will be completed, this utility will display a log with the malicious files and registry keys that were removed from your computer.
    Junkware Removal Tool removing malware

STEP 3: Remove pop-up ads from Microsoft Edge Malwarebytes Anti-Malware

Malwarebytes Anti-Malware uses industry-leading technology to detect and remove all traces of malware, including worms, Trojans, rootkits, rogues, dialers, spyware, and more.
It is important to note that Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts.

  1. You can download download Malwarebytes Anti-Malware from the below link.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a new web page from where you can download “Malwarebytes Anti-Malware Free”)
  2. Once downloaded, close all programs, then double-click on the icon on your desktop named “mbam-setup” to start the installation of Malwarebytes Anti-Malware.
    Start Malwarebytes Anti-Malware setup
    Picture of User Account Control You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
  3. When the installation begins, you will see the Malwarebytes Anti-Malware Setup Wizardwhich will guide you through the installation process.
    Malwarebytes Anti-Malware Installer
    To install Malwarebytes Anti-Malware on your machine, keep following the prompts by clicking the “Next” button.
    Malwarebytes Anti-Malware final screen
  4. Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the “Scan Now” button.
    Malwarebytes Anti-Malware Scan Now
  5. Malwarebytes Anti-Malware will now start scanning your computer for the malicious programs. When Malwarebytes Anti-Malware is scanning it will look like the image below.
    Malwarebytes Anti-Malware Scanning for Malware
  6. When the scan has completed, you will now be presented with a screen showing you the malware infections that Malwarebytes Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the “Remove Selected” button.
    Remove the malware that Malwarebytes Anti-Malware has detected
    Please note that the infections found may be different than what is shown in the image.
  7. Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.
    Malwarebytes Anti-Malware asking to restart PC
    After your computer will restart, you should open Malwarebytes Anti-Malware and perform another “Threat Scan” scan to verify that there are no remaining threats

STEP 4: Remove trojans and other malware from Microsoft Edge with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti-virus software, firewalls, etc.). HitmanPro is designed to work alongside existing security programs without any conflicts. It scans the computer quickly (less than 5 minutes) and does not slow down the computer.

  1. You can download HitmanPro from the below link:
    HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download “HitmanPro”)
  2. Double-click on the file named “HitmanPro.exe” (for 32-bit versions of Windows) or “HitmanPro_x64.exe” (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
    HitmanPro Installer
    Click on the “Next” button, to install HitmanPro on your computer.
    itmanPro while installing on PC
  3. HitmanPro will now begin to scan your computer for Microsoft Edge malicious files.
    HitmanPro scanning
  4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove Microsoft Edge virus.
    HitmanPro detected malware
  5. Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
    Remove malware with HitmanPro

(Optional) STEP 5: Double-check for Microsoft Edge malware with Zemana AntiMalware

Zemana AntiMalware is a powerful utility, which will remove malicious browser extensions from Internet Explorer, Firefox or Google Chrome, and also check your computer other malicious software.

  1. You can download Zemana AntiMalware from the below link:
    ZEMANA ANTIMALWARE DOWNLOAD LINK (This link will open a new web page from where you can download “Zemana AntiMalware”)
  2. Double-click on the file named “Zemana.AntiMalware.Setup.exe” to install Zemana AntiMalware on your computer. When the program starts you will be presented with the start screen as seen below.
    Zemana AntiMalware English Setup
    Click on the “Next” button, to install Zemana AntiMalware on your computer.
    Zemana AntiMalware Setup
  3. When Zemana AntiMalware will start, click on the “Scan” button.
    Zemana AntiMalware Scan
  4. Zemana AntiMalware will now scan computer for any malicious files. This process can take up to 10 minutes.
    Zemana AntiMalware Detecting malware
  5. When Zemana AntiMalware has finished it will display a list of all the malware that the program found. Click on the “Next” button, to remove the malicious files from your computer.
    Zemana AntiMalware Removal
  6. Zemana AntiMalware will now remove all the detected malicious files, and at the end a system reboot may be required to remove all traces of malware.
    Zemana AntiMalware Reboot

Your computer should now be free of the Microsoft Edge adware infection.
If you are still experiencing problems while trying to remove pop-up ads, adware, browser hijackers or other malware from Microsoft Edge, please do one of the following:

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tuanitpro

Tôi là Lê Thanh Tuấn, và tôi chia sẻ những điều mình cho rằng nó là thú vị, hay giúp ích cho bạn!

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